top of page
Phase 1
Site Visit
During Phase 1 of Uniguard's facility management process, our dedicated team initiates a thorough and meticulous approach to understanding the unique aspects of your operational environment. This involves conducting a full site survey, where we meticulously analyse the physical layout and characteristics of your facility. Simultaneously, we conduct a comprehensive risk assessment to identify potential vulnerabilities and hazards, enabling us to develop robust strategies for mitigation.
Engaging in open discussions with your team, we delve into your specific requirements and expectations. These conversations are pivotal in gaining insights into your organisational goals, key priorities, and any unique challenges you may be facing. By actively involving you in the process, we ensure that our services are precisely tailored to align with your objectives.
In Phase 2 of Uniguard's facility management process, after the comprehensive groundwork in Phase 1, we seamlessly transition into mobilisation. This stage involves the strategic deployment of our seasoned team of professionals to initiate and carry out the designated services. Leveraging the insights gained from the site survey, risk assessment, and detailed discussions during Phase 1, our mobilisation process is finely tuned to address specific needs and challenges identified.
Our team, comprised of skilled and experienced professionals in facility management, takes charge of implementing the planned services with precision and efficiency. Whether it involves security protocols, maintenance tasks, or other tailored services, we ensure a seamless and organized execution. Throughout this phase, our commitment to the highest standards of professionalism, safety, and service quality remains unwavering.
Communication remains a cornerstone during Phase 2, as we maintain an open line with your team to provide updates, address any emerging requirements, and ensure that our services are not only meeting but exceeding your expectations. Uniguard's mobilisation phase is characterised by a proactive and collaborative approach, ensuring that your facility receives top-notch management services that align with your unique needs.
Phase 2
Service Delivery
Phase 3
Site Visit
In Phase 3 of Uniguard's comprehensive facility management approach, our commitment to personalised and responsive service comes to the forefront. A dedicated account manager is assigned to you, serving as a single point of contact to streamline communication and ensure a tailored focus on your specific needs. This account manager plays a pivotal role in overseeing the entirety of service delivery, fostering a proactive and client-centric engagement.
To further enhance the customer service, our control room remains operational 24/7. This ensures constant vigilance and immediate responsiveness to any emerging situations or requirements. Our control room is equipped with state-of-the-art technology and staffed by trained professionals, ensuring a rapid and effective response to any incidents or enquiries.
bottom of page